Privacy Policy
Last Updated: October 27, 2026
Welcome to GramSeva. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how GramSeva collects, uses, and protects information when you use our mobile application and related services.
1. Information We Collect
Depending on how you use GramSeva, we may collect:
Personal Information
Name
Mobile number
Email address
Profile photo (if provided)
Address or locality
Service Information
Service requests posted by users
Business or service provider details
User-generated content, reviews, and ratings
Device Information
Device type
Operating system version
App version
IP address
Log and diagnostic information
Location Information
With your permission, GramSeva may access your location to help find nearby services and providers.
2. How We Use Your Information
We use collected information to:
Provide local service listings and connections
Enable communication between users and service providers
Improve app performance and user experience
Respond to support requests
Prevent fraud, abuse, and unauthorized activities
Send important service-related notifications
3. Information Sharing
GramSeva does not sell users’ personal information.
We may share information:
With service providers when necessary to fulfill a user request
When required by law or legal process
To protect the rights, safety, and security of users and the platform
4. Data Storage and Security
We implement reasonable technical and organizational measures to protect user information against unauthorized access, misuse, alteration, or disclosure.
However, no method of electronic storage or internet transmission is completely secure.
5. User Content
Users are responsible for the information they submit to GramSeva, including business listings, service details, reviews, and contact information.
Please avoid posting sensitive personal information publicly.
6. Children’s Privacy
GramSeva is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
If we discover that information from a child has been collected, we will take appropriate steps to remove it.
7. Permissions Used
Depending on app features, GramSeva may request:
Location permission
Camera permission
Storage or photo access
Phone or contact permissions (only if specifically required)
Permissions are requested solely to provide app functionality.
8. Third-Party Services
GramSeva may use trusted third-party services such as:
Google Play Services
Google Maps
Firebase Analytics
Firebase Authentication
Firebase Cloud Messaging
These services may collect information according to their own privacy policies.
9. Your Rights
Users may:
Access their information
Request correction of inaccurate information
Delete their account where available
Contact us regarding privacy concerns
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by changing the “Last Updated” date at the top of this page.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact:
GramSeva Support
Email:thegenlota@gmail.com
Website: https://genlota.com